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Terms & Conditions

Terms & Conditions:

Explore the Terms & Conditions for TSI Gear, detailing the guidelines, rights, and responsibilities for using our services and purchasing our custom leather gear. Stay informed and shop with confidence. Terms and Conditions Overview

At TSI Gear, we believe in transparency and clear communication. Our Terms and Conditions Overview outlines the rules, guidelines, and important information you need to know when using our services and purchasing our products. By accessing our website and placing an order, you agree to adhere to these terms & conditions. Please take the time to read through the following key points:

  1. Acceptance of Terms and Conditions:
    By utilizing our website and purchasing our products, you agree to comply with these terms and conditions. These terms are legally binding and govern your use of TSI Gear’s services and products.
  2. Product Information and Availability:
    We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice. These changes will not affect your rights under the terms and conditions.
  3. Payment and Pricing:
    All prices listed on our website include applicable taxes where required. Payment is required at the time of purchase, and we accept various secure payment methods, including credit and debit cards. By making a purchase, you agree to these terms & conditions regarding payment.
  4. Order Processing and Shipping:
    Once your payment is confirmed, we promptly process your order, typically within 3-4 business days. Shipping times may vary based on your location and the chosen courier service. For more detailed information, please refer to the “Shipping Information” section of these terms and conditions.
  5. Returns and Exchanges:
    TSI Gear offers a 5-day exchange policy for items returned in their original condition. If you wish to exchange an item, you must notify us within 3 days of receiving your order. The customer is responsible for return shipping costs, except in cases where the exchange is due to a defect or error on our part. For more details, see the “Exchange Policy” section of these terms & conditions.
  6. Intellectual Property:
    All content on the TSI Gear website, including images, text, logos, and graphics, is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of this content is prohibited and constitutes a violation of these terms and conditions.
  7. Privacy Policy:
    TSI Gear is committed to protecting your privacy. Our Privacy Policy details how we collect, use, and safeguard your data. By using our services, you agree to the privacy practices outlined in our terms & conditions.
  8. Changes to Terms and Conditions:
    We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and continued use of the website indicates your acceptance of the revised terms. It is your responsibility to review these terms and conditions periodically.
  9. Contact Us:
    For any questions, concerns, or feedback regarding our terms and conditions, please contact us at info@tsigear.com. Our team is here to assist you and ensure a positive experience with TSI Gear.

Shipping Information:

At TSI Gear, we offer free worldwide shipping, ensuring that you receive your custom leather gear without additional costs. Our dedicated team processes orders within 7-10 business days after payment confirmation. We work with trusted courier services like DHL, UPS, and FedEx for reliable delivery, adhering to our terms & conditions.

Exchange Policy:

Your satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a 5-day exchange policy. Please notify us within 3 days of receiving your order to initiate the exchange process. You may select a different size, color, or style, subject to availability. If the new item costs more, the price difference must be covered, as outlined in our terms & conditions.

Contact Us:

Our customer support team is available to assist with any questions or concerns regarding our products or services. You can reach us at info@tsigear.com. We strive to respond to all inquiries within 24 hours, ensuring prompt and effective communication. Thank you for choosing TSI Gear. We are committed to providing high-quality custom leather gear that meets your expectations and upholds the standards outlined in our terms & conditions. We appreciate your business and look forward to serving you with exceptional products and service.

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